🎁 Can I try Qaydex before buying?
Yes! We offer a free trial of a full 14 days — no credit card. Sign up, receive your serial and download link via WhatsApp instantly, and try all Pro features. If you like it, buy. If not, you owe nothing.
📥 How do I get the app after signing up or buying?
For the trial: after signing up, you instantly receive via WhatsApp and email: the serial + direct download link (Android, iOS, Windows).
For a purchase: after payment, the same — the serial and download link on the confirmation page + WhatsApp + email. Activation is instant.
💎 Is it really a one-time payment?
Absolutely. The Start, Pro, and Scale plans are paid once only — then you use the software for life. No monthly subscriptions, no hidden fees. Scale has an optional yearly option at 990 MAD/year for those who prefer it.
🔄 I use another software — can I transfer my data?
Yes! Our technical team helps you for free to move products, customers, and inventory from any software (Excel, Odoo, Sage, Shopify, Loyverse, Square, or any local software). Just export your data and send it to us via WhatsApp, and we return it ready to import within hours.
📡 How does the app work without internet?
Qaydex is built on a powerful local database (Drift v22 / SQLite). All your data is saved directly on your device. When the internet drops, the app keeps working normally — sales, printing, reports, everything. When the connection returns, the smart Sync Queue syncs the data automatically.
♻️ Are updates free forever?
Yes! All plans include free lifetime updates — new features, improvements, security fixes, all free forever. You never pay again.
💳 What payment methods are available?
We accept: CMI bank card (local Moroccan), Stripe (international), Cash Plus, bank transfer, and PayPal. Choose what suits you — all are 100% secure.
🇲🇦 Is the app compliant with the Moroccan DGI?
Yes, 100%. Invoices include: ICE, the various VAT rates, a sequential invoice number, exact date and time, and a digital stamp. Everything you need to face any tax inspection.
🌍 Does the app support Arab countries other than Morocco?
Yes! Qaydex supports 20+ Arab currencies (Moroccan dirham, Saudi riyal, Algerian / Tunisian / Kuwaiti dinar, etc.) + the dollar and euro. A 3-language interface: Arabic, French, English with automatic RTL.
🔒 Is my data safe?
Absolutely. Your data is stored on your own device (offline-first), with Flutter Secure Storage encryption. For the Scale plan, syncing is via Supabase with end-to-end encryption. You are the sole owner of your data.
